I’d say that 90% of the giveaways I see on Instagram aren’t legal. In fact, when I see one that is legal it stands out. So how do you make your giveaway legal? Watch this video to learn the five required steps!
Frank the Freelancer
Are you paid by your clients for your specialized skills? Then this post collection will help do it on the legal up and up!
What is in the public domain? (2020 Update)
Works started entering the public domain again in 2019. Curious if something you want to use is covered by copyright or in the public domain? Click through to view a chart that helps you to decide where it falls.
Proposal or Contract: What’s the difference and which should you send?
Are you unsure if you should send your client a proposal or a contract? Contracts and proposals have very different purposes, by the end of this video you’ll know when you should send each.
Do I need a doing business as (DBA) for my website?
Does your business need a doing business as (dba) or fictitious business name (fbn)? Learn when you need one and why you’ll want to get one in this video.
How to increase list engagement and growth by actually giving away a freebie for FREE
This blog post contains affiliate links. (Any link with an * after it.) I use these links because the small commission I make allows me to keep creating intuitive, practical legal (and biz) resources. Plus it never changes the price you pay. I own and use both of the resources mentioned in my own email […]
How to increase your chances of a successful creative collaboration
Most collaborations end at some point and discussing these 7 questions before you start your collaboration will increase your chances of ending with a happy parting of ways, not a fiery crash.
Stop guessing if she is an independent contractor or employee
Unsure if she is an independent contractor or employee? Click through to learn the test you’ll use to decide plus 7 examples. And grab a PDF checklist!
How do I keep my copyright when illustrating a children’s book?
Congrats! You’ve been approached to illustrate a book. But now you start to worry about copyrights. How do you keep them? How might you lose them? Learn the three ways you could lose them in this Ask Kiff episode.
Do I have to give clients a formal written contract?
The reason that most creatives hate contracts is that many contracts are 20-pages long and stuffed with legal jargon. But did you know that your contract doesn’t have to look like that to be valid? Watch this video to learn what is required for a contract to be valid.
Are non-compete clauses enforceable?
Almost every creative business owner will sign a contract they later regret. But how can you limit your chances of this happening? Watch this video to learn!
5 practical ways to protect your content online
Nervous and scared to post your work online because you are afraid it will get copied? The short answer is the only way to protect your online content, is by not posting it. But this is unrealistic. Learn the 5 ways to protect it in this video.
Does my business need to be financially self-sufficient before becoming an LLC?
How much money does your business need to be making before it’s time to become an LLC? Can you create an LLC if you aren’t financially stable? Watch this video to learn!
Does my LLC need a real business bank account?
Does your LLC need a “real” business bank account? Or can you just get away with a personal bank account where you only keep the LLC’s money? Watch this video to learn!
I have multiple projects. Can they go in the same LLC?
When is it a good (or bad) idea to have multiple projects, brands, or businesses in the same LLC? The short version is is it’s okay when you are fine with them impacting each other. Watch the video to learn more.
How can I find an attorney for my creative business?
Your creative business is growing and it’s time to bring on a legal expert to help you. But how do you find an attorney for your creative business? Watch this video to learn!
Quick and dirty checklist to starting a creative business
Are you starting a creative business? Click through to download a checklist on what legal tasks are (and aren’t) important from Day 1.
How to quickly (and easily) write a business plan for your creative business
A business plan is critical for every creative business. Check out this post to grab a 1-page business plan template for your creative business, plus learn exactly how to quickly and easily fill it out.
How long do I have to wait to sell my work after I submit my copyright registration application?
Congrats! You submitted your copyright registration application to the U.S. Copyright Office. But…then you discover that it’s going to take 2-10 months for your certificate to arrive. Do you have to wait to sell your work until you have a certificate in hand? Learn how quickly you can start selling your work in this week’s […]
Do you need to find a way to add ease to the legalese?
Before law school, I was a wildlife biologist. And after nearly a decade of counting birds and rodents, I was ready for a change. But I wasn’t sure what that change was. At the time, I was showing my nature photography in galleries and I debated trying to go full time. But law school had […]
Do I need permission to add testimonials or feedback to my website?
You get a customer email with a glowing product review. Can you pop it on your sales page? Or do you need permission? Learn in this Ask Kiff episode.
Helping improve her community by creating virtual storefronts for local businesses
Elizabeth Hahn is the designer behind Cow and Rooster Design, a firm with a hyper-local focus and personal touch. In fact, she primarily serves small local businesses within two California counties. And she tries to meet each client at their place of business so she can get a feel for their businesses before diving in. […]
“You are the average of the five people you spend the most time with.”
In my late 20s, I worked at an environmental consulting firm. When I first started I had a boss that believed that he was the only one that could look good. He took all the credit for good ideas and passed all the blame to us. Needless to say, it was a very unhappy team […]
Is LegalZoom good or bad?
LegalZoom is cheaper than a lawyer, but you’ve heard good and bad stories about it. When should you run far away? When might it be okay to use it? Before you use LegalZoom make sure you check out this week’s episode of Ask Kiff. Watch the video | Listen or download an audio-only version | […]
How can you foster connections between your clients/customers?
In the past few months, I’ve been a test knitter for two different patterns. Both patterns had mistakes and confusing sections. But as of last week, both projects are blocked and finished. One designer, I’d happily test knit for again. And the other I’d politely decline if she asked me. The big reason is that […]
Do I need a process to use customer photos? If so, how do I ask without scaring them off?
Your customer has just posted the perfect photo showing your product on her Instagram feed. Should you #regram it? Or ask permission first? If you want to use customer photos (or client photos) then you won’t want to miss this week’s episode of Ask Kiff. Watch the video | Listen or download an audio-only version […]
Does having my VA email on behalf of my business turn her into an employee?
Want to tame your inbox by delegating it to your virtual assistant? Would you like them to answer emails, book appointments, or respond to customer requests? Then you won’t want to miss this week’s episode of Ask Kiff. Watch the video | Listen or download an audio-only version | Read the show notes | Read […]
Do I need to register my copyright?
Do you need to register your copyrights? Learn why registration can mean the difference between getting something or nothing from your copycat. Get instant access to a 66-minute actionable workshop so you can understand the value of registration. Plus get access to the workshop slide deck and a best practices workbook. In the United States, […]
How to get the most bang for your copyright registration buck
Do you need to register your copyrights? Learn why registration can mean the difference between getting something or nothing from your copycat. Get instant access to a 66-minute actionable workshop so you can understand the value of registration. Plus get access to the workshop slide deck and a best practices workbook. I can’t emphasize enough […]
Can I place a blanket copyright on everything on my website?
Do you need to register your copyrights? Learn why registration can mean the difference between getting something or nothing from your copycat. Get instant access to a 66-minute actionable workshop so you can understand the value of registration. Plus get access to the workshop slide deck and a best practices workbook. What is a website […]
Why should I bother registering my copyrights? Here’s why…
Do you need to register your copyrights? Learn why registration can mean the difference between getting something or nothing from your copycat. Get instant access to a 66-minute actionable workshop so you can understand the value of registration. Plus get access to the workshop slide deck and a best practices workbook. Karen Lynn Ingalls came […]
When I’m naming (or renaming) my business, do I need to do a trademark search?
How do you pick a business name that won’t force a rebrand or get you in legal hot water? Watch this video to learn what a trademark search is, why it’s important, and if you can DIY it. Plus grab a FREE worksheet to help you do a trademark search.
Certain legal projects are a waste of your time and money if…
Writing a business plan sounds like business basics, not legal. But it is because some legal projects waste your time and money if they don’t move you forward. Click through to read why and grab a FREE 1-page business plan.
If I reference photos or illustrations, how do I fill out my copyright registration application?
Do you use reference photos or illustrations when creating your work? Do you incorporate other’s work into your own? Then make sure you tune into this week’s episode where I share how to let the U.S. Copyright Office know this when you fill out your copyright registration application.
What I learned from my website being hacked
Two weeks ago, I woke up to an ominous email in my inbox. It was from Google Search Console saying that a new website owner had been added to my account. I logged in and quickly realized that my website had been hacked. This is never the kind of thing that you want to happen. […]
If I’m the only owner of my LLC, how should I sign a contract?
Congrats you are an LLC! Now you have to act like one! In this Ask Kiff video, you’ll learn how your LLC should (and shouldn’t) sign a contract! Watch the video | Listen or download an audio-only version | Read the show notes | Read the transcript Show notes Read what else LLC’s are required […]
What I learned about multiple revenue streams from my juggling niece
This summer I took July and the first week of August off. I traveled and spent time with my family. And there was plenty of laughter and tears as we said goodbye to my Papa. The past several weeks hanging out with my niece, I learned the basics of juggling. Although I still can’t juggle […]
How to use testimonials and reviews on the legal up and up
Raise your hand if there’s often a disconnect between what you know and what you do? You see, I know how powerful testimonials or reviews can be. I see them on product pages and they convince me to hit the buy button. I see them on sales pages and see how powerful they are at […]
How to increase sales by including these 7 legal details
Need to get your website ducks in a row? Play Website Policy Mad Libs and quickly get policies on your website Get your Mad Libs terms of service and privacy policy templates today so that you can have them up on your website tomorrow. Best of all these templates were updated in May 2018 so […]
Why ignoring LinkedIn might be a big missed opportunity in your creative business
Want help in learning how to leverage your LinkedIn profile to find new clients? In this free workshop replay, learn how to change your mindset around LinkedIn, from a boring, stuffy social network, to a no-fluff way to connect with clients. My guest co-host Becky Mollenkamp shares three ways you can elevate your LinkedIn game […]
Creatives! You need to do fewer legal projects than you think
Overwhelmed by that business legal checklist you downloaded? You probably don’t have to do all those legal projects right now. Click through to learn how to prioritize them and grab a worksheet that will help you sort them.
Are you on the path that’s handed to you or the path you want to be on?
Hate your to-do list? Then your first step is to decide where you are headed. And then eliminate everything that won’t help you get there. Click through to read the three swift kicks the universe gave me before I learned my lesson.
How to motivate yourself to take action, even when you don’t want to
Having a bad day? Learn why you shouldn’t just create a plan but plan for curve balls. So that you can have a plan to power through the bad days.
How to reduce overwhelm by knowing what you value
Knowing your business values is one of the keys to reducing overwhelm and filtering out the noise. Click through to grab a checklist you can use to determine your creative business’ values.
How to talk to your friends and family about net neutrality
I know that for many of us this has been a hard year. It feels like every day there’s a new injustice, someone acting badly, or actions that further marginalize and divide our country. And in times like this, it’s hard to stand up and fight every time we disagree. Because it feels like too […]
6 legal tasks to help you end 2017 strong
Performing a legal check-up of your creative business isn’t fun, but it’s important. To close out the year there are 6 legal tasks you should tackle for your creative business. Join us 11/3 for an In Session mini-workshop to learn what these tasks are and how you can accomplish them. Save your seat Running a […]
What you should use instead of a contract template for your creative biz
the artist’s Courtyard Resource Create a Contract Master Workshop Get access to a master workshop designed to help you finally ditch the annoting, selfish clients. By creating a contract that you (and your clients) love. Members Only Not a member of the artist’s Courtyard? Join and get instant access to this resource and 100s of […]
How to reduce back and forth by switching your contract format
the artist’s Courtyard Resource Create a Contract Master Workshop Get access to a master workshop designed to help you finally ditch the annoting, selfish clients. By creating a contract that you (and your clients) love. Members Only Not a member of the artist’s Courtyard? Join and get instant access to this resource and 100s of […]
How to use a Moleskine notebook to transform your client relationships
the artist’s Courtyard Resource Create a Contract Master Workshop Get access to a master workshop designed to help you finally ditch the annoting, selfish clients. By creating a contract that you (and your clients) love. Members Only Not a member of the artist’s Courtyard? Join and get instant access to this resource and 100s of […]
5 keys to dealing with difficult clients
the artist’s Courtyard Resource Create a Contract Master Workshop Get access to a master workshop designed to help you finally ditch the annoting, selfish clients. By creating a contract that you (and your clients) love. Members Only Not a member of the artist’s Courtyard? Join and get instant access to this resource and 100s of […]
Are your difficult clients bugging you non-stop? This could be your real problem
the artist’s Courtyard Resource Create a Contract Master Workshop Get access to a master workshop designed to help you finally ditch the annoting, selfish clients. By creating a contract that you (and your clients) love. Members Only Not a member of the artist’s Courtyard? Join and get instant access to this resource and 100s of […]
How to easily complete your Q3 tune-up with these 6 legal tasks
Running a regular legal check-up of your creative business sounds boring. But it is critical to building a foundation to support your big goals. And unless you turn it into a habit, then it’s hard to change your pattern of behavior. (Pssst…my favorite book about habit forming is The Power of Habit by Charles Duhigg […]
5 trademark registration steps + how to get the strongest trademark
Ready to register your trademark? Great news! You can get instant access to a 37-minute workshop recording that not only explains the five steps required but breaks down why this is something I think you should invest in. Get instant access! I’m a big believer in DIY-ing things in your business. I do it all […]
3 simple things you need to collect when hiring an independent contractor
” height=”532″ />And to get rid of some of these hats, you might consider hiring an independent contractor. Because this allows you to take specific tasks off your plate. It can get exhausting wearing all…the…hats… Are you hiring an independent contractor? Learn the three items you should collect in your digital files for each of […]
I want to invite you to join me for a virtual summer camp!
Running a creative business is a rollercoaster. You have amazing days and tough days. Last month, I was in a serious funk. The tough days seemed to keep piling up. And for a few days, I fantasized about burning everything to the ground. And after that running away to a cabin in the woods for […]
How to make your biz feel Kanye West legit by becoming an LLC
When does (and doesn’t) it make sense for your creative business to become an LLC? A free 1-hour workshop and workbook Enter your email to get instant access to a free training where you’ll learn why Mama bears are the secret to knowing when it’s time to become an LLC. You’ll also get access to […]
You don’t have to be making lots of money to need an LLC
When does (and doesn’t) it make sense for your creative business to become an LLC? A free 1-hour workshop and workbook Enter your email to get instant access to a free training where you’ll learn why Mama bears are the secret to knowing when it’s time to become an LLC. You’ll also get access to […]
What you agree to when you design for VIDA
Not sure what various print on demand sites terms of service say? Learn what they say before clicking, “I accept” Enter your information and get access to a chart comparing the TOS of more than 10 print on demand sites. Your privacy is important to us. Learn how we protect it here. Updated April 13, […]
5 legal tasks you should complete in April for your creative business
It’s been almost 10 years since I owned a car. Luckily, I live in the San Francisco Bay Area. Sometimes getting places on public transit isn’t the quickest or easiest. But most days it’s not a hassle to travel via foot, bike, or public transit. But recently, I’ve been saving up to buy a car. […]
7 easy legal tasks that will support your 2017 goals
Every new year begins with promise. We tell ourselves this is the year it’s going to be different. That this year we are going to finally do it. Maybe for you, it is: eating healthy exercising bookkeeping learning a new language traveling more But unless you turn it into a habit, then it’s hard to change your […]
Why you need to create an affiliate manual
the artist’s Courtyard Resource Affiliate Manual Checklist Grab a checklist you can use to easily create your affiliate manual. Members Only Not a member of the artist’s Courtyard? Join and get instant access to this resource and 100s of legal templates and tools to add ease to the legalese of running your creative business! You’ve […]
How to boost guest post quality by writing guidelines
the artist’s Courtyard Resource Guest Post Contract Template + Checklist Do you allow guest contributors on your website? Grab the guest post contract template and checklist. It will make sure you cover all your bases when putting together your guidelines. Members Only Not a member of the artist’s Courtyard? Join and get instant access to […]
Creating an LLC? You must complete these 7 steps first
Ready to create an LLC? Grab a checklist to help you jump through all the legal hoops. Enter your email to download a checklist that will walk you through the seven legal hoops required to create an LLC for your creative business. Your privacy is important to us. Learn how we protect it here. I […]
Tired of beating back copycats? How a copyright small claims court could help
**October 2019 Update: This bill has been re-introducted during the 116th Congress as H.R. 2426, Copyright Alternative in Small-Claims Enforcement Act of 2019. It has no substantive changes from H.R. 5757 which was introduced previously. (H.R. 2426 passed the House on October 22, 2019.)** Creative business owners know that it’s only a matter of time […]
What can {social media service} do with your content after you post it?
Do you need to register your copyrights? Learn why registration can mean the difference between getting something or nothing from your copycat. Get instant access to a 66-minute actionable workshop so you can understand the value of registration. Plus get access to the workshop slide deck and a best practices workbook. You, like me, probably […]
5 simple must-do legal tasks for every creative business
Kate Butler and I first connected nearly 3 years ago, when she was preparing to launch her first children’s book, More Than Mud [affiliate link]. Since then she’s published a second book [affiliate link] and started a coaching business. I reached out to Kate to share her story because her business has grown like many of yours. It […]
Do you know the real reason for contracts? It might surprise you
The most common excuse I hear about contracts is: My clients will assume I don’t trust them if I give them a contract. I hear this all the time, which is why I’m grateful that Laura C George shared her story about how she learned this to be a myth. I bet you assume that the […]
What did you agree to when you entered a Minted challenge?
Hi! I’m Kiff! I believe that you can have ease in the legalese of running your creative business. Each week, I send out an email to help you confidently strengthen your business’ legal foundation by sharing my experiences and knowledge. Get tips from your friendly legal eagle… Your privacy is important to us. Learn how […]
How to easily comply with your on-going LLC requirements
Not sure how to keep your LLC on the up and up? Learn exactly what it takes to stay legit. Enter your information and get a checklist that walks you through the tasks you’ll need to tackle to keep your LLC legit. Your privacy is important to us. Learn how we protect it here. Doing […]
How to register your trademark at the best time
Ready to register your trademark? Great news! You can get instant access to a 37-minute workshop recording that not only explains the five steps required but breaks down why this is something I think you should invest in. Get instant access! I’ve had a business crush on Lela Barker for a long time. I love her […]
7 Mistakes You Might Not Know Your Creative Business Is Making
the artist’s Courtyard Resource 5 Year Vision Workbook Want to know the 7 questions I use with my clients to figure out where they are headed? Download a workbook that will help you answer them. Members Only Not a member of the artist’s Courtyard? Join and get instant access to this resource and 100s of […]
2 important factors when hiring help for your creative business
What name should you give your team member? Don’t call your new team member by the wrong name! Enter your email to download a workbook that will walk you through the questions you need to answer to decide if they can be an independent contractor. Or if you’ll have to hire them as an employee. […]
8 business foundations you need to secure before getting press
Need to get your website ducks in a row? Play Website Policy Mad Libs and quickly get policies on your website Get your Mad Libs terms of service and privacy policy templates today so that you can have them up on your website tomorrow. Best of all these templates were updated in May 2018 so […]
Do you work from home? How to protect your business
t=”225″ /> Overwhelmed by all the legal to-dos? Click here to get a free legal tip each week in your inbox from your friendly legal eagle. San Francisco is famous for its hills. And a couple years back early one morning, I was on top of my favorite hill, Tank Hill. At the time I […]
Learning the Ropes: Tara Gentile
Ready to register your trademark? Great news! You can get instant access to a 37-minute workshop recording that not only explains the five steps required but breaks down why this is something I think you should invest in. Get instant access! I’ve had a business crush on Tara Gentile for a long time. As a […]
How to legally deal with copycats (+ avoid the rage spiral)
One day you are going to open up your email to find a message from a friend/fan/client/buyer saying: “Congrats!” I just saw your work on Art Print Site. I didn’t know you were being featured over there. It looks great! “Psst!” did you know that Etsy Store Name is using your photographs? Since it’s not […]
Two useful client intake emails you can try right now
There comes a point in time in your business when free just doesn’t cut it anymore. When you need to create systems and processes so that you can manage your business. And often you’ve got to make a financial investment to get the right systems and processes in place. Late in 2014, I was feeling […]
Learning the Ropes: Meighan O’Toole
the artist’s Courtyard Resource Create a Contract Master Workshop Get access to a master workshop designed to help you finally ditch the annoting, selfish clients. By creating a contract that you (and your clients) love. Members Only Not a member of the artist’s Courtyard? Join and get instant access to this resource and 100s of […]
Learning the Ropes: Laura C George
the artist’s Courtyard Resource Create a Contract Master Workshop Get access to a master workshop designed to help you finally ditch the annoting, selfish clients. By creating a contract that you (and your clients) love. Members Only Not a member of the artist’s Courtyard? Join and get instant access to this resource and 100s of […]
Do you need a legalese translator for your creative business?
For the past eight years, I’ve had the same black, beat-up, dog-eared dictionary on my desk. I totally admit that using a physical book rather than an online version is old school. But I find the physical aspect of pausing, flipping to the entry, and reading it so helpful. There are times that in that […]
9 terms you need to know before signing an art licensing agreement
While the saying goes, “there’s no such thing as a dumb question” we all know it’s false. There are dumb questions. But when you are new to something that has its own jargon, knowing what words to use is your first battle. And when dealing with legal stuff, that jargon is even more intimidating. I […]
How to do a trademark search + avoid the scary lawyer letter
Doing a trademark search helps assure you’ve got a unique name that won’t infringe on anyone else’s trademark rights. Click through for step-by-step instructions on performing a trademark search AND download your free checklist to help you complete all the steps.
Are you like the Wizard of Oz and fail to show yourself?
Do you remember being drawn into the wonder of the Wizard of Oz? I can vividly remember watching the Judy Garland version of the Wizard of Oz as a little kid. The Wicked Witch of the West and those flying monkeys terrified the crap out of me. Even sitting here writing this, thinking about them […]
Learning the Ropes: Jordan Brantley
Jordan Brantley and I have never met IRL, but we’ve got one of those serendipitous online friendships. We both were watching and tweeting along to one of Tara Gentile’s CreativeLive classes. I can’t remember which of us started the conversation, but we connected that day. And after a few Twitter conversations, we started exchanging emails. […]
Learning the Ropes: Sharon Fain
Today, the lovely Sharon Fain is sharing her story with you. Sharon is one of the founders of Academy of Handmade, a community of makers creating sustainable businesses together. Academy of Handmade has some amazing resources on their blog to help makers build sustainable businesses. They also host an Awards Show recognizing makers who create beautiful […]
2 factors to consider when you are afraid someone copied you
Likely one of your biggest business fears is waking up to an inbox full of emails letting you know that someone is selling a knockoff product. It’s enough to derail your entire month and send you into a rage spiral. And you’ll consider a host of ways to retaliate: shaming her online getting a lawyer […]
Learning the Ropes: Monica Lee
I don’t remember how Monica Lee and I first met, but she interviewed me for Smart Creative Women almost three years ago. Monica is one of my idols at infusing herself into her brand. And her new accessories line is a perfect example of her skill in doing this. Just looking at her products tells […]
Can I license my images that I post on social media?
Overwhelmed by all the legal to-dos? Click here to get a free legal tip each week in your inbox from your friendly legal eagle. With a cup of coffee in hand, you open up your laptop and sit cross-legged at the kitchen table. As the screen comes to life, your browser is open to your […]
Learning the Ropes: Lisa Anderson Shaffer
Lisa Anderson Shaffer is one of my favorite people of all time. She’s wicked smart, talented, and has a wardrobe I constantly drool over. I’ve loved watching Lisa’s business grow by leaps and bounds the past several years. As you might know, in addition to running this blog, I also run a law firm. And […]
1 thing you can learn from a dancing baby video on YouTube
One afternoon you are hanging out with your family. Music is playing in the background and you are all enjoying yourselves. When a Taylor Swift song comes on your adorable daughter starts dancing and singing along. It’s just all too cute so you whip out your phone, take a short video of it, and post […]
Are you making this mistake when paying your employees?
No matter how much you wished it were different, you only have 24 hours in a day. And you are juggling at least ten different roles in those 24 hours. You’ve got to: deliver your product/service keep your customers happy find new customers do the bookkeeping feed yourself write your content answer all the never-ending […]
How to get permission to use copyrighted material
Grab the “Can I use your copyrighted materials?” email template So you can quickly and easily ask permission to use someone else’s work. Your privacy is important to us. Learn how we protect it here. They told us to do a Google Search and download and print any pictures we wanted to use. And that […]
Learning the Ropes: Rachel Mae Smith
I can’t believe that Rachel Mae Smith of The Crafted Life and I only met in person late this summer. We met when I had the chance to take a joint workshop from her and Lisa Anderson Shaffer. I’ve been following Rachel’s blog for ages and am a big fan of her work. And proof […]
Do you know the answer to these 8 questions?
When I’m wearing my attorney hat, I see the nitty gritty ins and outs of lots of creative businesses. I hear successes, struggles, fears, and triumphs. I know about exciting things before you can share the news on social media. But also hear your frustrations when things go wrong. I’m the keeper of many secrets […]
Learning the Ropes: Brigitte Theriault
When I came up with this series, I knew that I wanted Brigitte Theriault to participate. Brigitte is a 10-year person chef veteran, but she struggles with an issue familiar to many creative service providers: the contract. For many creatives, presenting and negotiating a contract is a roller coaster of emotions. And I knew that […]
How to smoothly teach your clients about copyright
You are super proud of the work you did for a new design client. A couple months after you wrap up, you pop over to their website. You have a new project in the pipeline and so you want to take screenshots of your work in action for your portfolio. When you land on their […]
Are you breaking promises? Stop by creating a privacy policy
Do you know why your website needs a Privacy Policy? Great news! You can get instant access to a 35-minute workshop recording that not only explains the things you have on your website that make a Privacy Policy a requirement but how to create one without a bunch of legal jargon! Get instant access! I […]
The one change you need to make to your website terms of use
One of the keys to keeping your website visitors happy is to establish rules. These rules tell them what’s okay and what they can expect. You’d be right if you guessed that these rules go by the legal name of “terms of service” or “terms of use.” So you do the hard work, you brainstorm, […]
How to have happier clients: create policies
I love opening up my email to something like this: Kiff: I was really scared and nervous when I reached out to you. I thought that working together wasn’t going to be fun. Honestly, I was dreading it so much that reaching out to you sat on my to-do list for months. You’ve been so […]
How to build trust with team members: destroy test projects
I’m in the process of finding a website developer to work on some exciting new projects. And I’ve got a really solid lead that I’m thinking is the right person. Last Friday I was having coffee with a friend and telling her about the project, process, and status. I told her that I had narrowed […]
The secret to happy clients: sharing insider information
Last week when I was wearing my founding partner of a law firm hat, I had a conversation with a potential client. During that session I learned more about her business, we both agreed that she needed help and that working together seemed like a natural fit. Once we agreed to work together, I started […]
