A couple times a week I get a text message from a friend asking a “quick question.” Most of the time these questions aren’t quick. Which means I end up down a research rabbit hole trying to find the answer. But I try to be a good friend so I usually dig in and figure out the answer.
So last week when I got a text from a friend asking if she could use a photograph submitted as an Etsy review on her social media accounts, I started digging in.
She had to have permission to use any Etsy reviews.
Any information you get from Etsy buyers can only be used for:
- that exact purchase
- Etsy communication related to their purchase
Which means you cannot:
- add them to your email list
- use their review on your website/social media accounts
- use their photographs on your website/social media accounts
If you want to do any of these things you must have permission from the buyer.
Getting permission will also make sure you are:
I’m sure most of your customers would be honored that you want to use their photographs or reviews. So just ask and avoid headaches.
Do you have a friend selling on Etsy? Share this post with her so she can avoid headaches as well.Do you use @esty reviews on your website/social media? Find out why you need to ask permission first from @kiffaniestahle.Click To Tweet
What quick question would you text me if you had my phone number? Let me know in the comments and I’ll answer it in an upcoming post.