Hi Reader, In 2011, I passed the California Bar and waited four months for results. I knew I wanted to start my own practice, so I filled that time by having conversations with small business owners I knew. During one of those conversations, a friend who ran a tattoo shop told me something I’ll never forget: “Start a notebook where you record all the stupid shit you do that you don’t want to repeat.”
A few months later, after I passed the Bar, he handed me a Moleskine notebook. Inside the cover, he wrote: “Congrats! Here’s your own ‘Shit I’ll Never Do Again’ book. Fill it up.” Fourteen years and several notebooks later, I can tell you that advice has shaped almost everything about how I run my business.
Because the real insight wasn’t just in the mistakes Reader. It was how I learned from them and put things in place to stop repeating them. Especially when emotions were high, timelines were tight, or expectations didn’t align. That’s why I created Copy + Paste Legal Week, a free 5-day challenge to help you stop rewriting the same tricky client emails and start sending clear, confident responses that sound like you. Each day, you’ll get:
We start Monday, June 2. No fluff. No setup. Just five scripts you can use right away, to avoid writing the same emails over and over (and then regretting it later). 👉 Click here to automatically join the challenge (When you click, you’ll be taken to a blog post on dealing with difficult clients, but Kit is doing the magic behind the scenes to get you in.)
P.S. If you’ve got a friend who keeps texting you “What do I even say to this client?”, send them here. This challenge is made for them, too. |
Where I write down every client disaster
