Designing an accessible website should be a priority for all business owners. Learn five ways you can increase website accessibility on your site.
Create your virtual presence
Are you working to build a virtual home for your creative business? Then this post collection will help you do that on the legal up and up!
Before law school, I was a wildlife biologist. And after nearly a decade of counting birds and rodents, I was ready for a change. But I wasn’t sure what that change was. At the time, I was showing my nature photography in galleries and I debated trying to go full time. But law school had […]
You get a customer email with a glowing product review. Can you pop it on your sales page? Or do you need permission? Learn in this Ask Kiff episode.
Do you have online shop policies? That’s a great first step to establishing expectations with your customers. But…when something goes wrong, your shop policies likely won’t help. (Because they aren’t enforceable.) In this week’s Ask Kiff episode I share why you need both online shop policies and terms of service. (And don’t forget to leave […]
Raise your hand if there’s often a disconnect between what you know and what you do? You see, I know how powerful testimonials or reviews can be. I see them on product pages and they convince me to hit the buy button. I see them on sales pages and see how powerful they are at […]
I know that for many of us this has been a hard year. It feels like every day there’s a new injustice, someone acting badly, or actions that further marginalize and divide our country. And in times like this, it’s hard to stand up and fight every time we disagree. Because it feels like too […]
Building your e-commerce website? Then start by thinking about what happens when your first sale occurs. I’m a huge fan of reverse engineering. Starting at the end and working my way backward, step-by-step to make sure that I’ve got everything in place. I’ll admit, this planning process takes time. And planning isn’t everyone’s cup of […]
Running a creative business is a rollercoaster. You have amazing days and tough days. Last month, I was in a serious funk. The tough days seemed to keep piling up. And for a few days, I fantasized about burning everything to the ground. And after that running away to a cabin in the woods for […]
After five email exchanges and no progress, I wrote asking to pull my article from publication. I was bummed. That’s how the story ended. But the story started when a friend emailed about a Facebook call for guest contributors. She thought of me because they specifically asked for posts dealing with the legal side of […]
I know that you hate reading Terms of Service. But terms of service are there to outline the rules, expectations, and boundaries. They help you know what is and isn’t okay between you and your service providers. And knowing what these say and how they could impact your business is critical. Because you don’t want […]
Do you remember being drawn into the wonder of the Wizard of Oz? I can vividly remember watching the Judy Garland version of the Wizard of Oz as a little kid. The Wicked Witch of the West and those flying monkeys terrified the crap out of me. Even sitting here writing this, thinking about them […]
One afternoon you are hanging out with your family. Music is playing in the background and you are all enjoying yourselves. When a Taylor Swift song comes on your adorable daughter starts dancing and singing along. It’s just all too cute so you whip out your phone, take a short video of it, and post […]